What to expect on your first visit
The first time you visit our office, we need to gather as much information about your health history as possible. You will have a complete consultation with our physician and probably a series of tests. Then, we will schedule a follow up visit to discuss our findings and offer recommendations for optimal treatment. During this second consultation, we propose in detail a treatment plan for your particular condition. Our efforts will target your specific situation and our goal will be to control your condition in order for you to have a better quality of life. We encourage our patients to establish a close and continuing doctor-patient relationship. We believe that a good communication between doctor and patient is the key for a successful treatment.
When to arrive to your scheduled appointment
Our office staff works hard to run on-time, so please help us keep it that way. Arrive to the office about 30 minutes prior to your scheduled appointment time to complete the extensive new patient packet. We prefer that you complete the new patient packet and fill out all the patient forms online prior to your visit to keep the office running closer to their schedules and to avoid long paperwork delays. Also, it allows us to verify insurance coverage ahead of time and lets you arrive 10 minutes before your scheduled appointment time. Patients who have not arrived by the scheduled appointment time may be asked to reschedule their appointment in consideration of patients that arrive on time.
What documents you need to bring to your first visit
All new patients are required to complete a new patient packet. Complete and bring to your first visit as many documents as you can fill out possible. Preferably fax or mail to us the papers prior to your visit, but do not email copies. Email copies are not HIPPA compliant. Please, do not hesitate to give us a call if you have any problems completing any of these forms. The following list points out which documents you need in order to complete the new patient packet:
- A list of all present-day medications you are taking.
- A copy of your most recent blood work and any relevant testing.
- A current insurance card, if you have health insurance. Verify insurances accepted by our office.
- Name, address, and phone number for your preferred local pharmacy.
- If you are referred by another physician, please make sure that the physician’s office has sent us your records. If you do not need a referral, request your medical records prior to our office’s appointment. We can better understand your situation and what questions need to be answered if your medical records are available by the time of your scheduled appointment. Be aware that if a fax request is sent by our office then we usually do not receive the medical records from your other physician for at least 4-6 weeks. If you do not want to request your other physician records and what our office to do it for you, download and complete the Authorization to Disclose Protected Health Information.
- Download and fill out the New Patient Medical History and New Patient Demographics.
- If you are diabetic, please download and fill out the Diabetes Medical Information.
- Prepare a list of questions to ask to your endocrinologist so that you fully understand your condition.
What documents you need to bring to your follow up
All diabetic patients are required to complete the Diabetes Medical Information prior to your schedule appointment. Download and fill out the form and bring it to your follow up visit. Preferably fax or mail to us the form prior to your visit, but do not email copies. Email copies are not HIPPA compliant. Please, do not hesitate to give us a call if you have any problems completing this form.
What office policies you need to be aware of
At Houston Endocrinology Center, we are dedicated to provide the best possible care and service to you. Our goal is to make our medical practice accessible to as many patients as possible. We regard your understanding of our office policies as part of your care and treatment. For your convenience we have detailed our office policies below. Please, download and review them carefully.
- Appointment Cancellation Policy
- Medication Refill Policy
- Notice Of Privacy Practices Policy
- Patient Financial Policy
What insurances our office accepted
At Houston Endocrinology Center, we have reasonable cash rates for our uninsured patients and out-of network patients. The patient is responsible for ensuring proper insurance coverage. Please be sure to notify our staff of any changes to your insurance coverage at the time of your visit. The following is a list of all insurances for which we are in-network:
We are currently working on insurance coverage for the following:
What hospitals our office is affiliated
Houston Endocrinology Center partners with hospitals that are dedicated to give the highest standard of excellence in healthcare. Please, talk to our office in case you have questions regarding to what hospital you might be admitted to.
Houston Endocrinology Center offers to our established patients the service of the Patient Portal. This service helps our patients to access healthcare needs online, anytime, from the convenience of their own computer. The portal allows patients to view their medical history summary, see test results, schedule appointments, request prescription refills, and print out their results for other physicians. It is secure and ensures the privacy of your health information. You will receive your login information at your first clinic visit. Call the office during regular business hours if you need help with your login ID and password.